No, unfortunately, cosmetic dental treatments have been postponed until the situation improves.

We are performing necessary dental treatments for the patient, treatments that cannot be postponed and attending to emergencies such as broken teeth, cavities, pain, dental abscesses and infections, tooth extractions, surgeries, etc.

Yes, we are implementing, and constantly improving safety measures to prevent the spread of the virus in our clinic. Besides, we are following the advice provided by the WHO (World Health Organization), the CDC (Centers for Disease Control and Prevention), and the Ministry of Health in Mexico.

1. We are asking our patients to wash their hands and use sanitizing gel when they arrive and when they leave.
2. We're keeping 6 ft. Between chairs in the waiting room.
3. Before starting the treatment, we ask the patient to make a mouthwash with an antiseptic.
4. The cleaning and sterilization of medical equipment were strengthened (they are washed with water, soap, and bleach and disinfected with ultrasound and an antiseptic solution).
5. Once the medical equipment is washed and disinfected, it is sealed and put into the autoclave to ensure proper sterilization.
6. All non-disposable plastic materials are cleaned, disinfected, and sterilized with the same technique, with the difference that ozonation and ultraviolet rays are used.
7. Our medical staff is using protective barriers.
8. We strengthened the cleaning and disinfection of all the areas of our clinic, objects of common use, as well as dental chairs.
9. No member of our team is shaking hands, kissing, or hugging.
10. All team members are instructed to cover their nose and mouth when coughing and/or sneezing with a tissue or their forearm.
11. All team members are washing their hands frequently with soap and water and using 70% sanitizing gel.
12. We're limiting the number of patients per day.

Yes, that's right, what we're doing is:

1. We ask our patients to postpone their appointments if they have any suspicious symptoms (fever, dry cough, or difficulty breathing), until known the cause of the symptoms.
2. We ask our patients to come alone if they can. If they need a companion, one person maximum.
3. We clean, sanitize, and disinfect our facilities and common use objects before our patients arrive and after they leave.
4. We give our patients sanitizing gel when they come into our clinic.
5. We provide our patients with a facemask in case they don't have one with them.
6. Before starting the treatment we provide our patients with a disposable cap to cover their heads. And also, we ask them to make a mouthwash with an antiseptic.

1. We ask our patients not to shake hands, kiss, or hug.
2. We ask them when they cough or sneeze to cover their mouth and nose with a tissue or their forearm and not with their hands (even if they have a facemask on).
3. We also ask them to avoid touching their face with their hands (eyes, nose, and mouth), even if they have a facemask on.
4. We ask them to prefer to make their payment by card.

1. We are limiting the number of patients per day.
2. We are also scheduling spaced appointments between patients.

This consists of scheduling appointments with plenty of time between patients to have enough time to prepare our facilities and prepare ourselves, and to avoid the patient having to spend a lot of time in the waiting room.

3. We're asking the patient to come to his appointment alone, if he or she needs a companion, maximum one person (both with facemask).

Specialist doctors who deal with dental cases involved with dental emergencies, or a dental treatment that cannot be postponed, continues providing care. The specialties that remain available are:

• Endodontics
• Periodontics
• Implantology
• Surgery

Yes, in addition to all those measures, we are working with informed consent as a measure to protect all our patients and to protect ourselves.

It's a document that the patient has to read and sign. With this document, we make sure that the patient has not been exposed to the COVID-19 as far as possible. This helps us protect other patients and our staff.

We will be using informed consent while there is a health contingency for the Coronavirus outbreak.

That for the time being, tourist visits to the United States are not allowed. Only American citizens and legal residents of the United States can come to Mexico and return to the United States without any problem.  So, if you are an American citizen or legal resident, you will have no problem coming to our clinic and returning to your home.

The Health Checkpoint is only a preventive measure. It aims to prevent people with symptoms from crossing the border. 

As part of their protocol, they will ask you if you have any symptoms, check if you have a fever, and ask you why you are crossing. And that's it. 

After that, you'll be able to come and go without any problems.

Yes, as a measure to prevent the spread of COVID-19, many states in the U.S., as well as Mexico, are calling for the massive use of facemasks, so every person leaving their home should wear a facemask. This includes the states of Texas and New Mexico in the case of the United States and Chihuahua in the case of Mexico.  So, don't forget to put on a facemask before leaving your home.

If your facemask got damaged or dirty on the way to our clinic, don't worry, we can provide you with a new one.